Frequently asked questions about car rental in Tunisia

You must be at least 21 years old and hold a valid driver's licence for at least one year. For SUVs and upper-range saloons, the minimum age is 25. No young driver surcharge our rate is fixed per category.

Yes, any European driving licence is accepted without translation or international permit. Licences from other countries (Canada, USA, Maghreb, Gulf) are also accepted provided they are valid and written in Latin characters. If in doubt, contact us before your trip.

Three documents are enough: a valid ID (national card or passport), your original driving licence, and a bank card in the main driver's name for the deposit hold. We do not accept photocopies or provisional licences.

Yes, at no extra charge with ViaCar Tunisie. The additional driver must present their own licence and ID at key handover. They are covered by the same insurance as the main driver.

We accept cash (euros, Tunisian dinars, US dollars) and bank cards (Visa, Mastercard). Payment is made at vehicle pick-up. A deposit may be required for longer rentals.

A deposit is held on your bank card it is not charged. The amount varies by vehicle category (between €200 and €800). It is fully released when the vehicle is returned in good condition, within 7 to 14 days depending on your bank.

Yes, all our rates include unlimited kilometres in Tunisia. You can drive from north to south with no limit or surcharge. The only restriction: the vehicle cannot leave Tunisian territory.

Yes, you can modify or cancel by contacting us on WhatsApp. Cancellations made more than 48 hours before pick-up are free of charge. Contact us directly for any special circumstances.

We serve four Tunisian airports: Tunis-Carthage (TUN), Enfidha-Hammamet (NBE), Monastir Habib Bourguiba (MIR), and Djerba-Zarzis (DJE). Our agent meets you at arrivals with your name displayed.

No problem. We track your flight's actual landing time. If your flight is delayed, our agent waits at no extra cost, regardless of how long the delay is. Simply share your flight number when booking.

Yes, we deliver to your hotel, residence, or address of choice in the Hammamet area and surroundings. For deliveries outside this zone, contact us based on distance. Home delivery is included in most of our plans.

Every ViaCar Tunisie rental includes mandatory third-party liability insurance (TPL), covering bodily injury and property damage to others. Basic breakdown assistance is also included. Excess reduction options are available.

The excess is the maximum amount you may owe in the event of damage to the vehicle. If the excess is €400 and the repair costs €600, you pay €400 the rest is on us. We offer options to reduce or eliminate this excess.

Call us immediately on our WhatsApp number. In case of an accident, do not move the vehicle before a report is filed with the Tunisian police. We coordinate the next steps with you: vehicle replacement or on-site assistance depending on the situation.